FAQ
Answers, without the noise
Straight talk about Campfire Home — how it works for families, what Assist can do, and how plans fit your household.
Getting started
What is Campfire Home?
Campfire Home is a calm family hub — shared calendar, lists, meals, chores, and Assist — for phones, tablets, and kitchen wall displays. It’s the warm digital center where your family gathers.
How is this different from a regular calendar app?
Most calendars track events. Campfire keeps the whole household in one place: who’s doing what, what’s for dinner, grocery lists, chores, and a friendly Assist that can help with all of it — with themes that feel like home from morning to night.
Is there a free plan?
Yes. Free includes home, calendar, and shared lists for up to 5 members. Family and Family+ unlock meals, chores, Assist, and Keystone AI credits.
Assist & AI
What can Assist do?
Assist helps add events, check what’s on the calendar, plan meals, update lists, and give short briefings — using your real household data. It confirms what it changed so you stay in control.
What does “Powered by Keystone” mean?
Keystone is the platform under Campfire Home — auth, data, AI credits, automation, and billing. You interact with Campfire; Keystone quietly powers it. We keep Keystone branding out of the everyday product UI.
Does Assist invent events or meals?
No. Assist is grounded in what’s actually on your calendar, lists, meals, and chores. If nothing’s planned, it says so plainly.
Devices & themes
Can we use it on a kitchen tablet?
That’s a first-class use case. Large touch targets, a glanceable Today view, and Auto themes that brighten in the morning and calm down at night.
How do themes work?
Pick Campfire Light, Dark, Ember, Meadow, Sky, or Auto. Auto gently follows the day — dawn through late night — so a mounted tablet feels like part of the room, not a camping app.
Family & billing
How do invites and seats work?
Owners invite family by email. Free and Family include up to 5 members; Family+ is unlimited for the household. Seats are household members, not per-device licenses.
Can we cancel anytime?
Yes. Manage plans from Family settings. If you cancel, you keep your data and can continue on Free.
How do I get support?
Email campfire@hourglasssystem.com — we read every early-access message. Include your account email and a short description of what went wrong.
Still curious? Browse features, see the Founding Family offer, or email campfire@hourglasssystem.com. Read our Privacy and Terms.
Ready when you are
Start free, invite your people, and let Campfire become the quiet center of the house.